Valid regulations by general terms and conditions for the hotel industry 2006. http://www.hotelverband.at/down/AGBH_englisch.pdf Terms - Any deviations are listed below.
The rooms and apartments are usually available from 3pm on the day of arrival and are reserved for you until 7pm. Should you arrive later, we ask you to announce. For arrivals after 8pm, an additional processing fee of 25 euros can be charged. Furthermore, we offer for late arrivals the possibility to check in by key safe. The information will be sent in advance. Arrivals before 3pm are possible upon prior request and free apartment. Generally, we ask all guests to announce the approximate arrival time.
All rooms and apartments (except Alpenrose) are barrier-free 60+ comfortably accessible by lift
We ask our guests to check-out of the Rooms till 10am. In case of early departure the full amount of the invoice minus local tax will be charged. Late check-out until 4:30pm on prior request at an additional cost of € 10,- per person possible (just in summertimes on free availability - generally not in wintertimes)
by banktransfer: For all reservations we ask to transfer a deposit of 30% of the booking amount to our bank account free of charge so that we can make your booking binding. A booking will only be binding once the deposit has arrived. (Bank details can be found below)
by creditcard: Alternatively it is possible to complete the prepayment quickly and conveniently by credit card (Visa or Mastercard) - "secure and online". For this please use the following link: "online payment - Alpenresort Thanner"
WiFi is available in the entire hotel free of charge
There are open parking spaces available. Arriving with an electric car - your e-mobile can be refueled at our charging station with up to 11 KW (type 2 socket).
are not allowed!
"With every step in nature you get far more than you are looking for. "
Depending on season and length of stay 10% are added and are integrated in the apartment price In winter time the apartments are generally rented weekly
Laundryservice: € 7,-- (washed and dried) per machine
extra towels (bath- and hand towels): € 4,--
per set bathrobe: € 5,-- / stay
The complete Alpenresort is actually non-smoking area. We please you to use open spaces for your desire
Simply calculate premium under: European travel insurance
Account Holder: Josef oder Elisabeth Thanner
IBAN: AT71 3627 4000 0020 2960
Please state your Name and holiday Date on the bank transfer.